Refund & Cancellation Policy

Makersfuel Subscription Terms

Quick Summary: 15-day full refund period • Annual/monthly auto-renewal with 7-day notice • EU/UK consumer rights protected • Promotional pricing terms apply

Refund Policy

Terms and conditions for subscription refunds

15-Day Refund Period

If you are not satisfied with your subscription purchase, you may request a full refund by contacting our support team within 15 days of the original charge.

How to request a refund: Contact [email protected] with your order details and reason for refund within the 15-day window.

Refunds Beyond 15 Days

Refunds beyond the 15-day period are not available except as required by law. We comply with all applicable consumer protection regulations.

EU/UK Consumer Rights

Under EU/UK consumer regulations, you have a 14-day "cooling-off" right on distance contracts. Your statutory rights will not be diminished by our refund policy.

In accordance with applicable consumer protection laws, we will not attempt to exclude or limit rights that cannot be waived.

Automatic Renewal

How subscription renewals work

Annual Auto-Renewal

Subscriptions automatically renew annually or monthly based on selected plan and renewal period, unless cancelled before the renewal date.

7-Day Advance Notice

We will notify you of upcoming renewals and any price changes at least 7 days before they take effect.

Renewal Pricing

Payment will be charged at the then-current rate unless you cancel before the renewal date.

Cancellation: You can cancel your subscription at any time through your account settings or by contacting [email protected]. Cancellation will take effect at the end of your current billing period.

Promotional Pricing

Terms for promotional offers and discounts

Promotional Period Validity

Promotional prices are valid only during the specified promotional period as advertised.

Post-Promotion Pricing

After promotional period expiry or upon renewal, regular pricing applies unless another promotional offer is actively used.

Important Note

Promotional offers cannot be combined with other discounts unless explicitly stated. Terms and conditions of each promotion will be clearly communicated at the time of offer.

Need Help?

Refund Requests

Email: [email protected]
Include: Order ID, Purchase Date, Reason for refund

General Support

Email: [email protected]
Response time: Within 24-48 hours

Legal Notice

This refund and cancellation policy is governed by Indian law and is subject to the Consumer Protection Act, 2019. International customers may have additional rights under their local consumer protection laws, which will be honored where applicable. For any disputes, the courts of Howrah, West Bengal, India shall have exclusive jurisdiction.